How to use reports from Salesforce CRM

How to use reports from Salesforce CRM

Deciding what sales reports are to be used is often a decision that our new Salesforce.com clients spend time considering. For some companies, having a CRM system in place provides the first opportunity to really look at sales data in a structured way. The challenge for company leaders is to define what reports are to be used, and who uses them.

In this blog post we're not going to list of the reports that we think you should use as standard, we've addressed this previously. Instead we'd like to consider the value of sales reports strategically in your organisation so that your teams can gain some real benefit from them. Consider your sales data and reports in the context of

2016 sales & marketing planning starts now

2016 sales & marketing planning starts now

How's 2016 going to work out for your business? The million dollar question for a lot of us. Here in Dubai a lot of people are looking at the continued depressed oil price and the sluggish property market, and have made the assumption that 2016 is going to be a year to roll your sleeves up and compete like hell. Anything less, and your business could be in trouble seems to be the common refrain among my circle of friends. If you're finishing off your 2016 plan, what's going to be the main theme for the year?

Assuming that nothing is going to come easy in 2016, here are some thoughts that might help with finishing off your business plan for the year.

Digniora School Supplies to manage sales channel with Salesforce CRM

Digniora School Supplies to manage sales channel with Salesforce CRM

Digniora School Supplies LLC,  a leading supplier of high-quality British education supplies to schools in the GCC has completed the development and implementation of Salesforce CRM with Tenacre.

Based in Dubai's Business Bay, the business required a platform to store the database of schools, education groups and their key staff on a common platform, accessible by all staff involved in the sales and operations functions of the business.

We're at Dreamforce 2014!

We're at Dreamforce 2014!

The annual Salesforce conference, called Dreamforce, starts tomorrow, Monday 13th October at the Moscone center in San Francisco.  We're here already, we arrived yesterday after a 16 hour flight from Dubai. We're working hard to counter the effects of jet lag with the help of some of the finer bars and restaurants in the Marina area..

When we attended last year, we were part of a 135,000 strong attendees (Oracle had 70,000 at their conference here last month). This year looks to be as popular, with every hotel room in the city booked up for months. The headlines for the conference are many and varied

Sport360 newspaper choose Salesforce partner, Tenacre for CRM

Sport360 newspaper choose Salesforce partner, Tenacre for CRM

Sport 360 newspaper has completed the implementation of Salesforce CRM platform to manage ad sales, client data and performance reporting. Tenacre had the great pleasure of being the implementation and training partner for this project, and having just completed the final training programme, we're looking forward to supporting the sales and management team in the months and years ahead.